Servpro Update

So it's been a while. Things have been crazy still even after the flood of 2010. I'll write more about that later. The purpose of this post is to update you all on the power and influence an otherwise anonymous blog has. After the flood I was so upset. I was upset at the situation, the loss of our possessions and memories and the fear that we'd never see any of those things again. I took it out on the only people that came to mind. I used this blog as a way to get my feelings out because I just had no other outlet. Apparently, my friends and family aren't the only ones who read this blog because a few days after making the previous post Don got a phone call from the guy who owns the Servpro franchise in Arkansas and a few other places. He said the things you'd expect a person to say after reading that their company had ruined someones life. Don said that he was very impressed that he would make a call like that. He said it would have been far too easy for Servpro to simply ignore one negative blog, but they didn't and that means a lot. It made an impact on me too. I realized that these people were just like me. They have memories, they have possessions, they have things that simply can't be replaced. The truth is, Servpro was very professional and did the best they could to restore our things. I realize now that some things we lost were just simply unrecoverable-nothing anyone could do. Everybody makes mistakes and while nothing or no one is perfect it made me feel better to know that there are people still trying. I hope something like this never happens to me or anyone else, but if it does you CAN count on Servpro.